University of Florida Survey Research Center

Spanish Refusal Converter/Mentor

​2012 - 2014

​I conducted English and Spanish telephone interviews to gather primary data for research studies affiliated with the University of Florida, the Centers for Disease Control and Prevention, the Florida Department of Health and other out of state clients like Texas Medicare and Medicaid. I became proficient at utilizing the CATI system for computed assisted data entry while conducting nationwide research and survey response coding. I always maintained confidentiality of data gathered. As a mentor, I trained new employees and helped them throughout their first few months at the research lab by providing knowledge about the procedures and technology. 

CDC+Plus under the Florida Agency for Persons with Disabilities

Personal Care Assistant

​2010 - 2013

I supported patients in self-care and provided clinical assistance as necessary for those unable to care for their own needs. I followed universal precautions, proper infection control, sanitation and safety standards of practice in all work and activities involving the patiens. I adhered to the Health Insurance Portability and Accountability Act (HIPPA) privacy policies and procedures. I also maintained confidentiality of all information pertaining to clients, families and my employer. I kept positive working relationships with clients, client families,and community providers. I accompanied some of the patients to activities in the community such as Best Buddies meetings, their religious events, and social outings in order to supervise the maintenance of a healthy diet, socializating, and exercise. 

Jupiter Medical Center Pavilion

Receptionist

​2008 - 2009

I improved efficiency and brought in thousands of dollars from unfiled Medicare claims by organizing information in database software. I organized patient information to transfer data into correct protocols for this facility. I used office equipment regularly and maintained positive working relationships with patients, patient guests, and co-workers.